Dify: Before Your Support Bot Answers a Customer, Ask It the Question Your Help Docs Don't Cover

<p>A small support team answers the same questions every day: prices, hours, cancellations. Each answer is quick. Together they fill the morning, and two people on the team can give two different answers to the same question.</p> <p>A chatbot that answers from your own help docs can take the repeat questions. Building one is the easy part. The real risk is a question your docs don't cover, because

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